• DARKFIELD has capacity for at least one wheelchair/power chair access space in all shows.

• Each show takes place in a shipping container. In most containers, the access space is a house seat near the entrance. The seat needs to be taken out to allow space for the wheelchair/power chair.

• Wheelchair/powerchair users are welcome to either stay in their chair during the show (in which case the house seat will be taken out and we will be able to accommodate one wheelchair/powerchair user) or we can assist with a transfer to one of the house seats.

• Each show has a different seating arrangement. Please refer to show specific Audience Access Packs for more information.

• Our staff are able to meet patrons who need more time to take a seat ahead of the show. Please make sure to let us know if you need assistance at access@darkfield.org.

• There is a step at the entrance of the containers, but we are able to provide a ramp for step-free access.

• Mobility aids such as canes and crutches can be brought into some shows. For others, our staff are able to look after them during the show to avoid the risk of damage.

• To book a touch tour for any show, please email us on access@darkfield.org

• Shows happen in complete darkness and are inherently audio-descriptive.

• Some shows have very limited visual elements, which are described during touch tours and in the access packs.

• White canes can be brought into some of the shows. If not, our staff is able to look after them during the show to avoid the risk of damage.

• Due to the nature of the shows, we are not able to incorporate BSL/captions - shows rely on complete darkness and immersive sound.

• We might be able to accommodate patrons with partial hearing loss. To learn more, please contact us directly at access@darkfield.org.

• We do not recommend DARKFIELD shows to patrons suffering with severe anxiety, PTSD, claustrophobia and hallucinations.

• Content warnings are different for each show, please refer to show pages, FAQs, or Audience Access Packs.

• During the show, the audience wears headphones. We are unable to accommodate patrons using their own headphones.

• You can expect some loud sounds during the shows. Patrons who are easily overstimulated by sound are recommended to wear earplugs that will still allow them to understand the dialogue under their headset. Patrons need to bring their own earplugs.

• There is a compulsory Health & Safety briefing before each show. If you require a written brief instead, please let us know at access@darkfield.org - please be aware that you are still required to be physically present for the verbal briefing.

• It is the responsibility of pregnant patrons to decide if DARKFIELD shows are suitable for them.

• Sensory effects used in some shows might not be comfortable for pregnant patrons. Please refer to Audience Access Packs for further information.

• Audience Access Packs contain detailed information on the set, seating, and exact measurements for patrons who would like to know what to expect.

Vocal tics are not a problem, as the audience wears noise-cancelling headphones.

We advise that patrons experiencing motor tics familiarise themselves with Audience Access Packs to assess if the experience is safe for them to attend.

• Each show has a different set and seating arrangement. In some shows, patrons seat close to one another, while others require the audience to sit in laundry cages or lay down in bunk beds.

• It is the responsibility of the patron to assess if the experience is safe for them and if their physical tics won’t put them, their companions, and other audience members at risk of getting hurt.

• In case of any questions, please contact us at access@darkfield.org

• Service animals mustn’t be brought into the shows for their own safety. Shows happen in complete darkness, with the use of sensory effects and loud sounds.

• Please be mindful that our staff might not be able to look after a service animal during the show. If you wish to bring your service animal with you, you can contact the venue directly and see if they are able to assist.

• Audience Access Packs are presentations in the form of PDF documents that provide accessibility information for our shows. Each show has its own Access Pack with information unique to the show’s content and the specific container. Inside, you will find details about what to expect when you arrive, exact measurements of the entrance, seats, doors, and more.

• To request an Access Pack, you can contact the venue you are attending directly, or email us at access@darkfield.org.

• DARKFIELD is a company that partners with venues all across the UK. Our shows travel in shipping containers — while we can provide information about them, please note that features such as accessibility may vary based on the venue. Please make sure to refer to the specific event you wish to attend to find out details about the venue.

A detailed explanation of what you can expect is provided in the Audience Access Packs.

• We encourage you to familiarise yourself with the Audience Access Pack provided for the show you are attending ahead of booking your ticket.

• Please do get in touch before attending, so we can ensure we are able to accommodate you if you:

• wish to take part in a touch tour

• need more time to enter the container safely and comfortably

• could benefit from speaking to our staff and/or being shown inside the container before the show starts

• prefer to sit in your wheelchair/powerchair

• require a written version of the health & safety briefing the audience receives before starting the show

• suffer partial hearing loss.

• Please read through this FAQ page and if your questions are not answered, please contact us on access@darkfield.org

• You can also reach us using the contact form on our website. In both cases, one of our team members will be in touch with you as soon as possible.

• Please send your feedback and/or suggestions to access@darkfield.org

• We are constantly working to make our shows more accessible and truly appreciate feedback from our access patrons.

DARKFIELD are often visiting artists to other venues, and the venue’s each have their own policy. Please check the venue website for eligibility information, or email us at access@darkfield.org with information about the show you would like to see and which venue it is being presented at.

• DARKFIELD are often visiting artists to other venues, and the venue’s each have their own policy which often includes a free ticket for carers. Please check the venue website for eligibility information, or email us at access@darkfield.org with information about the show you would like to see and which venue it is being presented at.

• DARKFIELD offers touch tours for each of our shows. To book a touch tour, please get in touch with us at access@darkfield.org so we can make sure our staff are ready to meet you with enough time for the tour to be coordinated.

• We do not offer audio-described shows in the traditional meaning, because all of our shows are inherently audio-descriptive - blind and visually impaired audiences have the same experience as the sighted audiences since the shows rely on sound and sensory effects and take place in darkness. Some of our shows have small visual effects, which are signified by audio during the show and described to blind and visually impaired patrons during touch tours.

• Verbal ticks are not a problem, as audience members wear noise-cancelling headsets. If you experience physical tics, such as sudden movements, we do ask that you familiarise yourself with the Audience Access Pack before you book your ticket and make a decision that you deem safe for yourself and others.

• DARKFIELD shows rely on preserving their unique environment: complete, undisturbed darkness and audio. Due to their nature, we are unable to incorporate BSL or captions into shows. We do welcome any suggestions and feedback on how we can improve the accessibility of our shows.

• We might be able to accommodate patrons who have partial hearing. For more details, please contact us at access@darkfield.org ahead of booking your ticket, so we can ensure we can accommodate you when you attend.

• Each show has content warnings presented on its booking page. They are as follows:

• SÉANCE - spirits, loss, death.

• FLIGHT - death, plane crash.

• COMA - coma, medical themes, death.

• EULOGY - fire, death.

• INTRAVENE - addiction, loss, death.

• Patrons are responsible for deciding if the shows are suitable for them. We do encourage neurodivergent patrons to familiarise themselves with our Audience Access Packs and reach out to us in case of any queries.

• All of our shows take place in complete darkness and involve sensory effects and loud sounds. These can be triggering for some people suffering from severe anxiety, claustrophobia, PTSD, experiencing hallucinations or overstimulation.

• We can’t accommodate patrons using their own headphones.